This course builds on the Step 1 course to further explore the introduction of personalised care in the NHS.
You will learn about the changing culture in the NHS and the shift from ‘what’s the matter with you’ to ‘what matters to you?’
You will see further real-life examples of personalised care in practice and learn about the role of policy, guidance, legislation and good practice in delivering personalised care.
You will also explore the difference between providing peer support and becoming a Peer Leader.
It is open to everyone but is mainly aimed at people who want to use their knowledge of personalised care to help others.
Learners should have completed Personalised Care: Peer Leadership Foundation - Step One.
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